Notifications and the Weekly Digest

Applies to:All roles

Posting to the feed emails nobody. These are the things that do reach you:

What happened	You get
Someone commented on your post	Notification + email
Someone commented on a post you’d also commented on	Notification + email
Someone mentioned you with @	Notification + email
Someone posted with @everyone	Notification + email
Someone reacted to your post or comment	Notification only; reactions never email
A moderator removed your post or comment	Notification + email, with the reason
Your participation was suspended	Notification + email, with the reason and the end date
Someone reported content (Owners and Admins)	Notification + email

Whether the email goes out depends on your notification preferences, below. The in-app notification always appears. Every notification links straight to the post it’s about.

The weekly digest

Monday morning, in your association’s timezone, HOA Hub emails you a summary of the previous seven days in the feed.

• A quiet week means no email; the digest only goes out when there’s something in it.
• You get up to five posts, each with the author, when it was posted, and a short excerpt, then “and N more” if the week was busier.
• Post titles link straight to the post, and there’s a link to the whole feed at the end.
• It’s filtered per person, so you only see posts you’d have been able to see in the feed anyway. Removed posts are left out.
• No digest goes out if your association has the Community feature turned off.

Changing what you receive

Go to Profile → Preferences → Notifications and switch off the categories you don’t want by email. Feed activity spreads across three of them: direct mentions and replies, activity on things you follow, and announcements. Switch off all three to make the feed go completely quiet. See Your Profile.

Switching a category off stops the email only. The notification still appears in the app, so nothing is lost.