Managing Announcements

Applies to:All roles

An Announcement is a banner shown on every resident’s Home page for a date range you choose. Unlike a broadcast, no email is sent — it’s purely an in-app notice.

Note

Don’t confuse this with the “Announcements” option under Notification Preferences in Your Profile — that setting controls broadcast emails, not these Home page banners. See Broadcast Policy and Unsubscribing for details.

Creating an announcement

Owners and Admins can go to Communications → Announcements → New Announcement to set:

• Title and body (rich text)
• Priority — Info, Warning, or Urgent, shown as a color-coded badge. Urgent announcements are always shown first
• Start date (required) and end date (optional — leave it blank and the announcement stays active indefinitely)
• Dismissible — turn this on to let residents hide the announcement from their own Home page once they’ve seen it

What everyone else sees

Any active announcement (its start date has passed and its end date, if any, hasn’t) appears on the Home page for every contact — Owners, Admins, Board Members, and Residents alike. If it’s marked dismissible, anyone can dismiss it for themselves; it’ll simply stop showing on their Home page going forward, without affecting anyone else.

Where to go next

• Want to send an email instead? See Sending Broadcasts.
• Need an urgent alert sent directly to phones? See Sending Emergency SMS.